Since 2021, we have been working closely with Shipt's People and Culture team to curate a culture of belonging by celebrating their employees’ differences.
In the wake of a global pandemic and amid significant societal shifts—such as the Great Resignation, the rise of the Black Lives Matter movement, challenges to women's rights and the increasing calls (and recalls) for diversity, equity and inclusion—it has been a period of transformation.
- Research
- Art Direction
- Campaign Strategy
- Campaign Identity
- Campaign Messaging
- Content Development
As the world grew further apart, Shipt was looking for a way to bring their diverse team closer together.
You belong here
Our response was the “Same but Different” campaign, which celebrated Shipt's employees’ common ground despite their differences.
We created a six-week campaign that put the Shipt team on a journey of discovery to capture everyday tasks performed in various places in different ways and share them with one another.
Happy Birthday
¡Feliz cumpleaños!
生日快乐
Experiencing life through the eyes of others enhances our understanding of our collective humanity and allows us to celebrate our diverse backgrounds.
In this interactive campaign, we encouraged Shipt team members and partners to share glimpses into their lives by submitting photos and videos of their daily routines from their unique vantage points. This initiative enabled everyone to appreciate the distinctiveness of their colleagues while finding unity in the shared experience of being human, creating an enriching mosaic of Shipt's diverse community.
We provided prompts for employees, partners and community friends to jump-start meaningful conversations.
Employees connected digitally via Slack, social and Shipt’s intranet.
Animated prompts
Prompt of the day
We also developed a social strategy for sharing externally to help maximize the campaign and its assets.
To bring the journey full circle, we crafted the Shipt 2023 Culture Report, showcasing the team's accomplishments throughout the year.
Explore our work
Storyworth
Across generations
Reminding the product and marketing team that every family’s story is different and that they all are worth sharing.
TED
On a journey of self-discovery
Inspiring a wave of change makers — entrepreneurs, business owners, women — to continue pushing forward.
Baldwinand
Managing parenting moments
Collaborating with an ad agency to connect an e-commerce brand with new mothers searching for meaning in everyday moments.
American Express
Balancing work and life
Getting business trends and insights to the 33 million+ U.S. small-business owners who have more than work on their minds.
Kapor Center
As people of color
Removing barriers, which start as early as kindergarten, that prevent people of color from succeeding in tech careers and as entrepreneurs.
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